We try to ship our artist’s work using an insured trackable delivery method. It’s faster and the odds of it arriving safely are much higher than regular USPS mail. ODDCO believes it’s better to pay a bit more for this type of security and service.
If you have special shipping requirements, such as signature confirmation, please contact us and we will work with you to make it happen.
Allow 5-7 business days after purchase for us to get your order prepped. Priority packages will ship ASAP, but still may take 5 business days to be sent.
US orders delivery time:
First-Class Mail: 2-7 days to arrive after it has been shipped.
Priority: 1-3 days to arrive after it has been shipped. Tracking number provided with all US orders.
International orders delivery time:
International orders take anywhere from 2 to 8 weeks to arrive. It is not uncommon for it to take all 8 weeks. Please keep this in mind when ordering. Shipping upgrades are offered at checkout.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. ODDCO is not responsible for delays due to customs.
At checkout you’re able to choose several shipping options and the costs are determined in real time by the various carriers. If we discover an overcharge on shipping costs when packing your order (because you are buying multiple items), we will contact you and refund the difference once packed.
No returns on art or apparel unless there is shipping damage. All sales are final.
If your purchase arrives damaged please do not ship it back to us. You have paid insurance as part of the shipping costs, you will need to file a claim.
Please contact firstname.lastname@example.org to let ODDCO know of the damage and we’ll send you the paperwork necessary to file your claim.